Food and Drink : Chick-fil-A rated America's top fast-food restaurant, McDonald's ranked…

Chick-fil-A rated America's top fast-food restaurant, McDonald's ranked…

LAST!!!

The American Customer Satisfaction Index released its list of best fast-food restaurants, and Chick-fil-A took the top title for the seventh straight year.

Of the fast-food places, also known as limited-service restaurants, Chick-fil-A came in first place with a score of 83 out of 100. The chain beat out all full-service restaurants included in the survey, including LongHorn Steakhouse, which topped that category with a score of 80.

Despite being the best-rated fast-food joint, Chick-fil-a dropped from its score of 84 in 2020. Here are the top five rankings:

1. Chick-fil-A: 83
2. Domino’s: 80
3. KFC: 79
4. Starbucks: 79
5. Five Guys: 78

As for worst-rated fast-food chains, McDonald's claimed that lowest spot with a score of 70. Jack in the Box, Popeyes, Sonic and Wendy's scored 73. The average score of limited-service restaurants was 78. Subway had the biggest drop in this year's rankings, from 79 to 75.

The CHINA VIRUS pandemic resulted in many restaurants, both sit-down and fast-food, having to adjust their services, such as offering takeout and delivery options.

Even as states begin to allow dine-in seating, managing director at the ACSI, David VanAmburg, said the value of convenience shouldn't go away. Full-service restaurants had an overall score of 80, the second-highest of all rated industries behind breweries.

“During the pandemic, folks got a taste for what it’s like to have food from their favorite restaurants delivered right to their door. And now that they’ve gotten used to this service, there’s no going back. Restaurants need to continue to give customers all the options they’ve become accustomed to over the last year and a half. If not, they might grab a bite somewhere else," VanAmburg said in a statement.

Chick-fil-A's top ranking doesn't mean the chain hasn't faced controversy: Chick-fil-A has received criticism for the company's donations to anti-LGBTQ organizations.

CEO Dan Cathy was identified in June by The Daily Beast as a donor to the National Christian Charitable Foundation, which has a history of funding opposition to the Equality Act. Burger King responded by announcing it would donate 40 cents for every chicken sandwich sold in June (Pride month) up to $250,000, or 625,000 sandwiches, to the Human Rights Campaign.

To determine rankings, the ACSI interviewed nearly 20,000 random customers viaemail from April 1, 2020-March 29, 2021. The rankings take into account factors such as cleanliness, accuracy, staff helpfulness and reliability of mobile apps.


"THAT'S SOME BAD SHIT, HARRY!".

Re: Chick-fil-A rated America's top fast-food restaurant, McDonald's ranked…

I use to love "Jack In Her Box" as a kid.

Re: Chick-fil-A rated America's top fast-food restaurant, McDonald's ranked…

Lazy cunts in Murica to fat assed and lazy to cook their own food.

Re: Chick-fil-A rated America's top fast-food restaurant, McDonald's ranked…

Dominos….seriously…. is this from 1997??

Re: Chick-fil-A rated America's top fast-food restaurant, McDonald's ranked…

I had Chick-fil-A with my mom when I was 2 or 3 and pina coladas. After all those years, I think I experienced it again maybe sometimes as a teen but later as a young adult.

I applied to work there like 4 times, some different locations, one at a favorite mall I worked at twice. I think they like spiffy, young people, not me. That's kinda what attracted me.

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Re: Chick-fil-A rated America's top fast-food restaurant, McDonald's ranked…

You had pina coladas when you were 2 or 3 at CFA?!


Re: Chick-fil-A rated America's top fast-food restaurant, McDonald's ranked…

We lived in Southeastern Florida. The non-alcoholic pina coladas were from another place. We got Chick-fil-A separately. We'd go on the bus and I think wait for my dad to get us. It was at night after his work at the bank.

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Re: Chick-fil-A rated America's top fast-food restaurant, McDonald's ranked…

I only had Chick fil a once and I actually thought it was nasty.

Re: Chick-fil-A rated America's top fast-food restaurant, McDonald's ranked…

Me too. I will only go back if it’s unavoidable.

Re: Chick-fil-A rated America's top fast-food restaurant, McDonald's ranked…

I have never had Chick-fil-A. It doesn’t sound like I’m missing anything.
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